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Please Read Our Service Agreement Below

Dangerously Good Detailz mobile detailing Service Agreement

This agreement elucidates the obligations between you, the Customer, and Dangerously Good Detailz mobile detailing, referred to as "Dangerously Good Detailz", "contractor", "technician", "us", "our", or "we". By availing our services, you explicitly agree to abide by the terms of this agreement without any amendments or modifications by you. By booking or utilizing the services of Dangerously Good Detailz, you are bound by the following terms:

Access to Water & Electricity

For all our car detailing services, we have our own supply of water and electricity.

Cancellation Policy

Dangerously Good Detailz Mobile Detailing is fully prepared to detail your car rain or shine, and we are equipped to handle various weather conditions, including rain.As our top-quality services require a significant amount of time and planning, cancellations and reschedules can have a substantial impact on our operations. To ensure a smooth process, we kindly request that you notify us of any cancellation or rescheduling at least 48 hours before your appointment. This will allow us to fill the time slot and avoid the cancellation fee, which amounts to $80. Please be aware of the following terms and conditions that apply to all appointments:

1. A 48-hour notice is required for any appointment cancellation or rescheduling.
2. Dangerously Good Detailz reserves the right to cancel or reschedule in accordance with its staff levels, weather conditions, or equipment failure.
3. Failure for the vehicle and keys to be present at the time and location of the ordered service may result in the cancellation of the appointment by Dangerously Good Detailz and will be considered a cancellation policy violation, which will result in an $80 cancellation charge.
4. Gift Certificate redemption appointments will follow the same cancellation policy and will be automatically redeemed for $80 based on the above cancellation policy guidelines.

Operating & Moving Your Vehicle

The customer agrees to grant Dangerously Good Detailz Mobile Detailing access to the vehicle during the detailing job and any other agreed-upon times. It is essential to ensure that the keys to the vehicle are made available to us. By acknowledging this document, you authorize us to operate and move your vehicle as necessary, as determined by our Dangerously Good Detailz technician.

Time Limit

Each detail job has specific time limits based on the package chosen. Please refer to the time limits for base jobs below, excluding any addons. Addons will be used to extend the base time using the provided durations listed below. The timekeeping will be done at the discretion of your assigned technician from Dangerously Good Detailz Mobile Detailing. The timing begins as soon as the technician completes the client check-in and initial equipment setup.Detail Time Limits:-

- Bronze Package: 1.5 – 2.0 hours
- Silver Package: 2.5 hours
- Gold Package: 3.5 hours
- Diamond Package: 4.5 hours

Guaranteed Outcome Expectations

Based on the time since the last detailing of the vehicle, the condition is evaluated as follows:- If the vehicle has been last detailed less than 1 year ago, it is considered 75% as good as new.

- If the vehicle has been last detailed more than 1 year ago, but less than 2 years ago, it is considered 70% as good as new.
- If the vehicle has been last detailed more than 2 years ago, but less than 3 years ago, it is considered 65% as good as new.
- If the vehicle has been last detailed more than 3 years ago, but less than 4 years ago, it is considered 60% as good as new.
- If the vehicle has been last detailed more than 4 years ago, but less than 5 years ago, it is considered 55% as good as new.
- If the vehicle has been last detailed more than 5 years ago, but less than 6 years ago, it is considered 50% as good as new.
- If the vehicle has been last detailed more than 6 years ago, but less than 7 years ago, it is considered 45% as good as new.
- If the vehicle has been last detailed more than 7 years ago, but less than 8 years ago, it is considered 40% as good as new.
- If the vehicle has been last detailed more than 8 years ago, but less than 9 years ago, it is considered 35% as good as new.
- If the vehicle has been last detailed more than 9 years ago, but less than 10 years ago, it is considered 30% as good as new.
- If the vehicle has been last detailed more than 10 years ago, it is considered 25% as good as new.

Quality of Service

We want you to be satisfied with our service. No services offered are guaranteed to completely restore your vehicle to any previous or new condition. We will try our absolute best to restore the vehicle to the best condition possible and within the constraints of our resources, time, and expertise. We will conduct a final inspection together, with you, at the end of the job. If, after the final inspection and after we have left, you find our service unsatisfactory, please contact us within 24 hours so we can address your concern. Dangerously Good Detailz mobile detailing will not be held liable for any concerns after 24 hours of job completion or if you did not complete the final inspection with our technician.

Accidents, Pre-Existing Condition & Damage

Dangerously Good Detailz mobile detailing and its contractors cannot be held responsible for any damage to the vehicle while in our care. We exercise the utmost care and have maintained an accident-free record to date. As professionals, we possess the necessary skills to perform our tasks diligently. In the unlikely event of damage occurring during the detailing process, we will inform you of the incident. By availing our detailing services, you also agree not to hold Dangerously Good Detailz mobile detailing liable for any pre-existing damages to your vehicle. Our liability is limited to the total dollar amount of each job.

Fees, Terms of Service & Payment Terms

The fee for our service is the agreed dollar amount, indicated as the "Total Cost" on the final price. The service term is based on the amount of time reserved by us to complete the requested "job," and it does not guarantee any specific outcome. While we aim to complete the job within the reserved time, there is a possibility that it may require more time than expected. In such cases, Dangerously Good Detailz mobile detailing reserves the right to charge an additional fee of $60 per hour for significantly longer detail jobs, at our discretion. This fee is typically applicable to vehicles that exceed the allocated time limit. We will inform you of the possible fee before or during the detailing process.

Providing Feedback & Photos

We value your feedback and welcome your input. Feel free to send us an email at (support@dgdetailz.com) to share any concerns or feedback, whether positive or constructive. Additionally, please be aware that Dangerously Good Detailz mobile detailing reserves the right, at our discretion, to use pictures of your vehicle for marketing purposes and to publish them on our website (www.dgdetailz.com) or any of our social media platforms. Rest assured that your personal information will not be displayed in the photos.

Termination of Service

At the discretion of Dangerously Good Detailz mobile detailing, we reserve the right to cancel any new or existing maintenance plans or services with clients if we find that the customer is not a suitable fit for our services. Reasons for service termination may include instances such as: direct engagement with our employees without going through the company, exhibiting rudeness or hostility towards our team members, or any other conduct deemed sufficient for service termination as determined by us.

Changes

Dangerously Good Detailz mobile detailing reserves the right to make modifications to this statement at any time. Any revisions to this Service Contract will be reflected in this section. However, please note that we are not obligated to update the materials.

I Understand That

By utilizing our services, you acknowledge that Dangerously Good Detailz mobile detailing does not provide any guarantee regarding specific outcomes or results with our detailing services.Your payment to Dangerously Good Detailz mobile detailing is solely for the dedicated service time on your vehicle and is not contingent upon achieving any particular outcome or result.Dangerously Good Detailz mobile detailing's liability is limited to the total dollar amount of each job.In the event that the job requires significantly more time than initially anticipated, we reserve the right to apply an extra dirty fee of $60 per hour in addition to the total cost, as determined by Dangerously Good Detailz employees (we will inform you beforehand).Since we order materials for the job on demand, any deposits made are non-refundable.All sales are considered final.